What we collect
We collect the information you choose to provide when you request a quote, ask for assistance, contact us, express interest in work, or use a client account. We may also collect basic information about how the website is used.
How we use it
We use your information to respond to you, understand and complete requested work, maintain business records, protect accounts, improve our services, and meet legal obligations.
Photos and files
Files sent with a request are kept private and used to understand or complete that request. Sending a photo does not give Faithful Hands permission to use it in advertising.
Assistance requests
Personal circumstances shared in an assistance request are limited to the people reviewing the request. Anyone assigned to help receives only the details needed to do the work safely.
Your choices
Signing up for email updates is always separate from requesting a service. You may unsubscribe from marketing emails at any time. To ask a privacy question, use the contact form or call (432) 363-4334.